- Bot/form interface - save progress feature: end-users can now share their saved interaction via email. The link can be used to resume the bot interaction or shared with others to collaborate on responses.
- Bot/form interface - download record feature: end-users can now receive a record of their bot interaction via email.
- API optimisations to improve speed, performance and stability across both chat and form interface.
- Applying formatting to inserted responses in messages: this was not working and has been resolved.
- Message character limit: URLs for hyperlinks used to count towards the character limit for messages. Now, only the text that is displayed in the message counts towards the character limit.